Skip to content

Social Media Guide for Small Businesses

How to use social media to grow your business, save time, and stay competitive

As a small business owner and entrepreneur, you’re busy driving the business forward. Any extra time and resources you may have are spent on high-value activities that will have the biggest impact on your bottom line.

We’ve spoken with many small business owners in your position who are driving real business impact with social media—from increased brand recognition, sales, and customer loyalty, to reduced marketing spend. From these discussions, we’ve uncovered trends in how entrepreneurs use social media and Hootsuite to grow their business, manage time and resources, and stay competitive.

Download the “Social Media Survival: A Guide for Small Business Owners” eBook to discover:

How to make the most of your limited time and resources

  • Where to begin on social media and tips to get you started

  • Three features that will help save you time and resources—and get organized

  • Success story: How one food truck owner uses Hootsuite to improve daily communications

How to grow your business and drive sales

  • How social media can help grow your business

  • Three features that will help you drive new sales and leads

  • Success story: How Five Guys burger restaurant uses Hootsuite to reach customers and expand into new markets

How to stay competitive and manage your reputation

  • How to listen and learn from your customers, competitors, and industry

  • Three features that will help your small business stay competitive

  • Success story: How Fairware uses Hootsuite to enhance their brand reputation and maintain transparent conversations

For the truck’s first three years, I did all of the social ‘à la minute’ meaning ‘live.’ That took 4 to 6 hours a day and consumed my life, making it harder to run my business. Since [adopting] Hootsuite, we schedule our Tweets and posts beforehand. We’ve expanded to include several cities and Hootsuite helps manage multiple cities and social profiles—doing this separately would be laborious and ineffective.

—Dave Danhi, CEO, founder, and chef at The Grilled Cheese Truck

Share this resource

* indicates required fields

Related Resources

How can a global hospitality leader scale a unified social strategy across 250+ accounts? Barceló Hotel Group used Hootsuite to centralize their global brand strategy, deliver faster and more consistent customer care, and grow new followers by 46%.
Image for a Barceló Hotel Group case study, showing a woman in a straw hat relaxing in a pool with a floating tray of fruit and breakfast. An overlay states "46% new followers" and includes a small rocket icon.

Case Studies

How can a global hospitality leader scale a unified social strategy across 250+ accounts?

Barceló Hotel Group used Hootsuite to centralize their global brand strategy, deliver faster and more consistent customer care, and grow new followers by 46%.
Can an enterprise organization drive millions in business impact with social? How a global insurance provider drove $76 million in revenue and savings with Hootsuite
Woman holding a phone surrounded by small charts and graphs

Case Studies

Can an enterprise organization drive millions in business impact with social?

How a global insurance provider drove $76 million in revenue and savings with Hootsuite
5 Influencer Marketing Myths, Busted Discover how to build successful influencer campaigns by authentically connecting with creators, fostering long-term partnerships, and driving measurable ROI.
Social media post showing 833 engagements with a trophy icon, featuring a smiling woman in red using a smartphone

Strategy & Tactics

5 Influencer Marketing Myths, Busted

Discover how to build successful influencer campaigns by authentically connecting with creators, fostering long-term partnerships, and driving measurable ROI.